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Monday 11 May 2020
5.30pm – 7.30pm Welcome Reception
Zeta Bar, Hilton Sydney Level 4, 488 George St, Sydney
Sponsored by Refinitiv


Tuesday 12 May 2020 – Day one
8:30am Conference welcome

Julia Lee, MC
Brian Sheahan, Chairman, SAFAA

8.45am The economic impact on investing

Paul Bloxham, Chief Economist, HSBC Australia
Scott Haslem, Chief Investment Officer, Crestone

Since the GFC, global economic growth has been sluggish when compared with past recoveries. As interest rates and bond yields have collapsed globally, fixed income investors have come under intense pressure to find ways to boost returns, triggering an immense ‘reach for yield’. A wall of money has been progressively moving into riskier and riskier assets in search of higher yields, driving the investment behaviour of both firms and clients. Yet the need to ensure wealth protection has never been greater given we are living longer. This session shines a light on the forces shaping investment decisions today.

45 mins Technical competence

9.30am The tech story: judging investment

Paul Mason, Executive Director – Technology, Research, Evans & Partners
Lucinda Hankin, Investments, Grok Ventures
Stefan Marcionetti, Portfolio Manager, Magellan Global Trust

Moderator: Vic Jokovic, CEO, Chi-X

Investment in the tech sector has been steadily rising for years and the momentum is increasing. Fast-growing tech companies are securing domestic and foreign investment. The tech sector says it could contribute up to $207 billion a year to the economy by 2030. Clients want to invest and advisers are keen to get them involved.

  • How should you judge investment decisions in this rapidly evolving field?
  • What should you look for in the business model?
  • What are the analytics to support an investment decision?
  • Where is the sector heading?
  • What are some of the risks, particularly given the fast-changing nature of the tech sector?
  • Is the concept of a tech sector outdated as all industries are disrupted by technology?

45 mins Technical competence

10.15am Morning tea
10.45am Concurrent elective session 1a

Intergenerational wealth transfer – opportunities

Jason Andriessen, Managing Director, Core Data
Pat Garrett, CEO, Six Park Asset Management
Peter McCarthy, Founder & Executive Chairman, MyProsperity

Who are the next generation of clients? What are the opportunities? What are the current consumer expectations? Over the next decade we’ll see more than $1.5 trillion transfer between generations, with more and more baby boomers retiring and more millennials saving through investments. This session will explore:

  • intergenerational transfer trends and insights
  • estate planning
  • expectations of younger generations
  • the role of robo advice, its benefits and the hybrid approach
  • redesign of customer portals to provide a different client experience
  • client digital wallets and enhanced client app utility.

45 mins Client care and practice

Concurrent elective session 1b

When ASIC issues a notice … how to be prepared

Nicole Pyner, Manager, Enforcement Policy and Practice, ASIC
Alexandra Mason, Partner, Allens

Receiving a notice from ASIC to produce documents and or provide answers to questions is never something to which a licensee looks forward.

  • What are the do’s and don’t’s of engaging with regulators?
  • What can you learn from those who have gone through this trial of fire?
  • What can you do to reduce the stress of an ASIC audit?

45 mins Regulatory compliance and consumer protection


11.30am Concurrent elective session 2a

FASEA Professional Standards — getting match fit

Grant Holley, Holley Nethercote Lawyers
Aldo Boccalatte, Organisational Enhancement manager – Adviser & Branches, Morgans Financial

The education and professional standards framework is in implementation phase and is having a significant impact on stockbrokers and financial advisers. In this session we explore:

  • strategies for meeting the FASEA exam and education requirements
  • strategies for growing the business while studying
  • how an adviser can give good advice and grow the business

45 mins Professionalism and ethics

Concurrent elective session 2b

Supervising advisers under FASEA

Donna Caird, Head of Risk, Euroz Securities
Stuart Frith, Sales & Delivery Director, Lumen, Iress
Nicole Roberts, Manager – Risk & Governance, Morgans Financial

Licensees are acutely aware of the focus of regulators and have an obligation to ensure that their advisers comply with the FASEA Code of Ethics. The panel will discuss how firms are:

  • eliminating and/or mitigating conflicts of interest relating to remuneration
  • setting expectations on exchanges between advisers and their clients, record-keeping and documentation
  • conducting file reviews, audits and real-time monitoring of statements of advice using AI and machine learning software and
  • collating client feedback to understand the consumer perspective.

45 mins Regulatory compliance and consumer protection

12.15pm Lunch
1.15pm Concurrent elective session 3a

Crossing into Asia

By 2030 four of the five largest economies will be in Asia, with the Chinese market attracting particular interest. Australian investor portfolios are traditionally underinvested in global equities and markets. This session explores the key issues to consider when investing in emerging markets and the powerhouse market shaping up in China.

45 mins Technical competence

Concurrent elective session 3b

Managed accounts and platforms: shape of the future

Managed accounts are an important tool in the array of services provided by licenced providers, in addition to compliance, education and other support.

  • With conflicted remuneration banned, how do managed account structures enable advice firms to meet both their own and, more importantly, their clients’ objectives?
  • What is the shape of the future from the business side?
  • What is the role of the platform?

45 mins Technical competence

2.00pm Concurrent elective session 4a

Advanced analytics across the business

Jamie Wickham, Managing Director, Morningstar

This session will cover:

  • Investment management: debiased investment decisions: new sources of alpha through alternative data; automated big data ingestion for research; improved trade-executions algorithms; identify correlations; back test investment strategies; simplify risk management by calculating risk ratios and ‘what if’ scenarios
  • Asset administration: increased process automation; automated trade surveillance; decreased costs for data management; increased administrative efficiency
  • Sales and marketing: behavioural segmentation of clients; data-driven client prospecting and retention; personalised digital marketing

45 mins Client care and practice

Concurrent elective session 4b

Attracting the next generation to stockbroking

Tim Gunning, former CEO, Ord Minnett
Will Hickson, Private Client Adviser, Morgans Financial

In the stockbroking and financial advice industry the movement of baby boomers into retirement has been exacerbated by FASEA requirements, resulting in a drain of valuable experience and skill from the industry. Many industry firms find themselves with an ageing workforce and challenges both attracting younger and more diverse employees and retaining experienced advisers who should be mentoring the next generation.

  • What strategies can a firm put in place to attract younger talent?
  • What is the role of mentoring? What works in mentoring and what doesn’t?
  • How does the business manage the challenge of younger employees generating revenue in the short term under the FASEA model?
  • How do you manage identified talent and retain experienced talent?
  • How do you approach implementing a diverse workforce?

45 mins Professionalism and ethics

2.45pm Afternoon tea
3.15pm The view from ASX

Dominic Stevens, CEO, ASX

Interviewed by Narelle Hooper, Editor in Chief, Company Director magazine

  • CHESS replacement — where is it up to? Will the market be ready for a go live date of Easter 2021?
  • How can DLT facilitate innovation and competition in financial markets?
  • How is ASX attracting technology companies to list?
  • Is an upswing in IPOs expected?
  • What does the future hold for democratisation of data?

45 mins Technical competence

4.00pm Codes, conflicts and clients

Stephen Glenfield, CEO, FASEA
Jonathon Gordon, Partner, Ashurst

Moderator: Judith Fox, CEO, SAFAA

The FASEA Code of Ethics asks financial advisers to apply an ethical lens to each interaction with each client. Advisers are concerned that being paid for providing advice will see them in breach of the Code. Legal opinion on interpretation of the Code is yet to be tested. This panel session will explore:

  • Is it possible to provide advice if you earn money from the advice?
  • What does it mean for remuneration structures to strictly apply the Code?
  • What does legal opinion tell us about how the Code applies?

45 mins Professionalism and ethics

4.45pm Highlights from the day’s program
Martin Cole & Ben Power, Capital Communications
4.55pm Closing remarks
Judith Fox, CEO, SAFAA
5.00pm Conference day one close
6.00pm Cocktail Reception — The Ivy Sunroom
330 George St, Sydney NSW 2000
Sponsored by Iress



Wednesday 13 May 2020 – Day two
7.30am –
Executive breakfast
By invitationCEO update on how SAFAA is representing Members’ interests with government and regulators.75 mins Regulatory compliance and consumer protection
Compliance and regulatory breakfast
Limited numbers — registration requiredSusan Antoun, Head of Compliance and Operations, Taylor Collison
Stewart Adams, Head of Legal, JB WereModerator: Melissa Nolan, Compliance Manager & Company Secretary, E.C. & L. BaillieuA panel comprising heads of compliance from Member firms discuss the day-to-day issues facing all businesses.75 mins Regulatory compliance and consumer protection
8.50am Opening remarks
Judith Fox, CEO, SAFAA
9.00am Political perspective from Government

15 mins Regulatory compliance and consumer protection

9.15am A pivotal time for financial advisers

Ian Chambers, Managing Director, Head of Wealth Management Australia, Morgan Stanley

This session explores the opportunities inherent in the professionalisation of the financial adviser. The panel will discuss:

  • What is the practical meaning of representing a profession?
  • What is the client experience and expectation of the financial advice professional?
  • International trends and observations – what successful advisers have in common
  • How will advisers collectively create client value going forward?
  • Ownership structure trends involving adviser partnership

45 mins Professionalism and ethics

10.00am Morning tea
10.30am Transformation in broking wealth management services

Laszlo Peters, Head of Blockchain Services Asia Pacific, KPMG

Moderator: Mike Blomfield, CEO, Investment Trends

With the confluence of wealth transfer and creation, recent technological advancements and the rise of millennial preferences, we’ve seen unprecedented transformation in the ways wealth management and broking services are offered. This session explores:

  • wealthtech, a sub-category of fintech, and how it will drive the digital transformation of the investment and asset management industry
  • fractional share trading and zero commissions on trading on equities, exchange-traded funds and options
  • tokenisation and its interaction with blockchain
  • how AI and workflow automation are driving the future of trading
  • combining machine learning algorithms with predictive analytics to help financial advisers generate more insights and provide customised advice for clients.

45 mins Client care and practice

11.10am Politcal perspective from opposition

15 mins Regulatory compliance and consumer protection

11.25am Technology: friend or foe?

Calissa Aldridge, Senior Executive Leader – Market Supervision, ASIC
Robert Warren, National Leader, Risk Strategy & Technology, KPMG
James Astley, Federal Agent, Crime Operations AFP

Moderator: Nicole Roberts, Manager – Risk & Governance, Morgans Financial

Managing emerging risks such as cyber security, social engineering and ongoing risks such as KYC and payment identity not only go to the heart of a successful compliance regime, but also a successful business. The level of scrutiny as to how advice businesses manage these risks is increasing dramatically. How do you keep on top of the demands?

  • What deep dives can you undertake to bring risks across the business to the surface?
  • How do you train and educate all employees to manage the risks appropriately?
  • How do you provide your board with visibility of these risks?
  • Convergence of laws across jurisdictions – how do you keep ahead of the curve?
  • RG314 and CP234 – what is the correlation and what needs to be implemented?

45 mins Regulatory compliance and consumer protection

12.00pm Impact investing

Daniel Madhaven, CEO, Impact Investing Group

20th century capital market dimensions of ‘risk’ and ‘return’ are now expanding to include measurable social and environmental impact. Philanthropy is converging with impact investing. ESG investment is consistently returning strong performance. High net worth clients are seeking to invest their wealth as a force for good.

  • From exclusion ESG integration to impact investing
  • Aligning investors, philanthropists and entrepreneurs
  • Does the democratisation of capital achieve its stated outcomes?
  • What makes good responsible investment advice and wealth management?

30 mins Technical competence

12.30pm Lunch: Attracting women to a profession in investment advice
Limited numbers — registration requiredMichelle Inns, COO, Crestone
Judith Beck, Founder/CEO, FEWGain insights from industry leaders on strategies to increase the number of women who join the wealth management and investment advice profession and retain them. Following on from the SAFAA survey of the management of gender diversity in member firms, the session will look at practical ways of influencing culture from within, creating demand for diversity as an industry imperative.45 mins Professionalism and ethics
1.15pm Supervising the financial services sector

Cathie Armour, Commissioner, ASIC
David Locke, CEO & Chief Ombudsman, AFCA
Helen Rowell, Deputy Chair, APRA

The financial services sector is one of the most highly regulated in Australia. Licensees and advisers need to be aware of multiple obligations and also of the convergence of regulation. This session will see three major regulators discuss the key focus areas, such as:

  • conflicts of interest supervision
  • the impact of BEAR on AFSL holders and remuneration practices
  • the oversight of culture and
  • the regulator’s perspective on the future of financial regulation.

45 mins Regulatory compliance and consumer protection

2.00pm Plenary

Australian investors, along with those in most parts of the developed world, are about to discover that during 2020 their fortunes will be increasingly linked to what is happening in the November 3 US presidential election. While American presidential elections are always important for markets, rarely has there ever been one that has such wide global ramifications.

45 mins

2.45pm Afternoon tea
2.45pm Highlights from the conference and key takeaways
Martin Cole & Ben Power, Capital Communications
2.55pm Closing remarks
Judith Fox, CEO, SAFAA
3.00pm Conference close