Review and remediation programs are sometimes put in place voluntarily by a licensee, and sometimes required by ASIC as part of an enforceable undertaking (EU).
It is important to be ready and prepared to address complaints and issues that can arise from potential misconduct or deficient advice.
The workshop is based on face-to-face learning and involves a mix of presentation, case studies and scenario-based discussion.
Attendees will walk away with a solid understanding of the two parts of review and remediation; to review personal advice where a systemic issue in relation to the advice has been identified, and to remediate clients who has suffered loss as a result. The aim of review and remediation is to restore clients to their pre-existing position.
Unfortunately, the failings of financial advisers employed by various financial institutions have come to light with disappointing regularity over the past few years. In some cases, systemic issues have been identified, and review and remediation programs have been set up to identify and compensate clients who have suffered as a result of the shortcomings in the advice they received.
Who should attend the workshop?
The workshop will be of interest to all AFS licensees, no matter the size of the licensee.
It will add value not just to those who have a current need to put a remediation/review program in place, but also cover how the licensee assesses whether a program is required.
This workshop can also be run in house for organisations.
Is there any assumed pre-requisite knowledge for attendees?
There is no assumed knowledge for participants of this workshop.
Will attendees receive any CPD points for attending the workshop?
Yes, all attendees will receive a CPD Certificate for two (2) hours (Generic, Securities, Managed Investments, Compliance).
See CPD Calendar for other upcoming CPD Workshops